# Subscription Canceled The **_Subscription Canceled_** event triggers if your customer cancels their own subscription from within their _Customer Portal_ **_and_** they reach the end of their billing cycle, or if you cancel their subscription from the order record in Spiffy _**and**_ choose the **_Immediate_** option. Here’s more information on [how to cancel subscriptions](https://university.spiffy.co/order-management/subscription-management.md#cancel-subscription) from the order record. The **_Subscription Canceled_** status completely ends the subscription. Once a subscription is marked as _**Canceled**_ within Stripe, if your customer wants to reactivate their subscription, the customer would need to purchase the subscription again, as if they are a new customer; or, you would need to manually resume the subscription from the subscription record in your Spiffy account. A customer can not self-resume a fully canceled subscription. If your customer’s credit card information is the same, you could run a manual internal order on the card on file to restart the subscription too. Click here to learn more about [manual internal orders](https://university.spiffy.co/order-management/manual-orders.md). **The Subscription Canceled event is most commonly used to trigger an internal notification of canceled customers, so you can reach out to them to save them and/or direct them on how to repurchase to reactivate their subscription.** It’s common for this event to trigger a single email, confirming that their subscription has been canceled and they will not be charged again.