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# Subscription Canceling

The **_Subscription Canceling_** event triggers if your customer cancels their own subscription from within their _Customer Portal_, or if you cancel their subscription manually from a customer’s Order Record within Spiffy and select **Cancel at End of Billing Cycle.**

The **_Subscription Canceling_** status turns off the auto-charge for the next payment, keeping the subscription in an _active grace-period_ status through the end of the current billing cycle. Once the end of the billing cycle is reached, the subscription will be moved to **_Canceled_** status, and trigger the [**_Subscription Canceled_**](https://help.spiffy.co/article/240-subscription-canceled) billing automation triggers.

**The _Subscription Canceling_ event is most commonly used to trigger internal notifications of customers who are canceling so you can attempt to save the customer.** It’s also common for this event to trigger a single customer email, confirming that they will not be charged again.

To cancel a subscription immediately, you will need to manually cancel the subscription through your Spiffy account. Navigate to the subscription record, click cancel, and select the _**Immediate**_ option. This will skip the “Canceling” status, and move the subscription to the fully “Canceled” status.

Here’s more information on [How to Cancel a Subscription](https://university.spiffy.co/order-management/subscription-management.md#cancel-subscription) from the order record.
