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# Flodesk Overview

Connect your Flodesk account directly to Spiffy and automate your email list management based on customer activity.

![](https://university.spiffy.co/wp-content/uploads/2026/04/Flodesk-tile.png)**Here’s a rundown of the powerful features you will have available:**

- **Customer Information Sync** – Basic customer info will automatically sync to Flodesk on every successful order or affiliate registration
- **Add to / Remove from Segments** – Automatically add/remove a customer to one or more Flodesk segments when they make a purchase, cancel or request a refund
- **Checkout & Billing Automation** – Set up automation actions for events on checkouts, upsells, billing and more, to trigger a workflow in Flodesk. [Learn More →](https://university.spiffy.co/automation/intro-to-automations.md)

**Important**: Changes made directly in Flodesk do not flow downstream to Spiffy. Making changes in Spiffy will ensure records in Flodesk are up to date.

## How to Connect Flodesk

1. Log into Flodesk and go to Account settings > Integrations > [API Keys](https://app.flodesk.com/account/integrations/api) to create an API key.

![](https://university.spiffy.co/wp-content/uploads/2026/04/Flodesk-API-Settings.png)2. Add a unique and descriptive label to your API key, so you know this key was created specifically to connect to Spiffy. Click **Create API Key**.

![](https://university.spiffy.co/wp-content/uploads/2026/04/Flodesk-create-API-key.png)3. A unique series of characters will appear. Copy and save this API key somewhere secure using the **Copy API key** button.

![](https://university.spiffy.co/wp-content/uploads/2026/04/Flodesk-copy-API-key.png)**Important**: Once you close the window in Flodesk that shows your API key, you will not be able to view it again.

4. Paste the **API Key** into Spiffy’s Flodesk [Integration Settings](https://app.spiffy.co/settings/integrations) and click **Save Settings**.

![](https://university.spiffy.co/wp-content/uploads/2026/04/Flodesk-integration-settings.png)You’ve now connected your ShipStation account to Spiffy, don’t forget to set up **Automations**!
**[Learn more about Automations →](https://university.spiffy.co/automation/intro-to-automations.md)**
