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# Charge Card on File (Internal Orders)

With our _Internal Orders_ and manual checkout flow, you will be able to quickly place orders and charge the card on file for customers that have purchased with you in the past.

Spiffy’s manual checkouts are actually just the same checkouts that you have already created in Spiffy, the only difference is that you will access them through our _manual checkout_ workflow.

**The first step** to processing an internal order, or manual checkout, is to create a checkout with the appropriate pricing you want to charge. Manual Checkouts can charge one-time payments, or start subscriptions or payment plans.

There are two ways to start the Charge Card of File process:

- Select **Sales > New Order** in the left navigation (_Only Method for Subscription Migration)_
- Or, view _any customer record_ and click the **New Order** button

Before processing any internal orders, it’s important to know that all automations tied to your checkout will run when an internal order is completed. You can duplicate an existing checkout, and adjust/remove automation actions to have a checkout designed for manually charging existing customers.

#### **How to charge the card on file from the Sales dropdown:**

1. In the left navigation, click on **_Sales_** > _**New Order**_
2. Select an existing Checkout
3. Select an existing Customer
4. Select their desired payment method, or manually enter a new card
5. Review Internal Order
6. Process payment for this order

#### **How to charge the card on file from the customer record:**

1. Search for the customer you want to charge, and go to their customer record
2. Click the **_New Order_** button
3. Select an existing Checkout
4. Select their desired payment method, or manually enter a new card
5. Review Internal Order
6. Process payment for this order

##### **A Few Things to note:**

- When selecting a checkout to use for a manual order, you will be able to select any of the active or inactive checkouts that you have created. This can come in handy if you need to create a checkout specifically for internal use, as you can have it set to **Inactive** so that it can never be accessed via a public link, but you can still use it internally.
- If you have set up **Purchase** **Automations** on **Checkouts**, **Options**, or **Add-ons** on the checkout, these actions will run accordingly when you place a manual order via the internal checkout process.
- Stored payment methods for existing customers will **ONLY** include credit card payment types. This will **not work with PayPal** as using PayPal as a payment method requires logging-in to PayPal to authorize the purchase. If the customer needs to pay with PayPal, the best option would be to have them complete the purchase through an active checkout.
- **One-Click Upsell** pages that you may have on your checkouts are **NOT included in the Internal Checkout/Manual Order process**. If you need to include additional items on a manual order for a customer, it would be best to create a checkout specifically for internal use, that includes the upsell offers as checkbox options that can be selected in the internal checkout process.
