# Update Card on File Customers can update their own card via the [Customer Portal](https://university.spiffy.co/customer-portal/intro-to-customer-portal.md). However, if you want to update a card for your customer manually (over the phone, in person, etc.) you can add a new card on file from any Subscription or Payment Plan record. 1. Navigate to a Customer or Order Record 2. Click on the Subscription or Payment Plan record 3. At the top right of the Subscription or Payment Plan record locate the ****Payment Details**** section, click on the **credit card element** 4. Select **+ Add Card** This will change the card on file to the new one. Any outstanding balances will be charged automatically to the new card. Any scheduled auto-retries will continue to retry on the new card and stop upon the successful payment. When resuming a cancelled Subscription or Payment Plan, you can update the payment method as needed prior to reactivating the plan.