arrow-leftarrow-rightbook-openbooks-duotonechalkboardhead-side-brainlife-ring-regularmenusearchstopwatchvideo
Getting Started
Elements
Styling & Customization
Flows
Checkout Settings
Automation
Subscriptions
Order Management
Reporting & Analytics
Customer Portal
Affiliates
Integrations
TikTok
Zapier
Circle
Google
Rewardful
LeadDyno
FirstPromoter
Taxes
Custom Webhooks
ConvertKit
GoHighLevel
SEGMetrics
Drip
Make
MemberPress
Kajabi
Thinkific
MailChimp
ActiveCampaign
HubSpot
Keap
Infusionsoft
FAQ

Remove Customer Card

When a customer card on file is not in use as an active payment type, you can remove it from their Customer Record. This action will remove the card label from Spiffy, however the card will remain in connected payment systems (Stripe, PayPal, etc).

To remove a customer card from Spiffy, navigate to the Customer Record for your customer and click on the trash can icon next to the card you want to remove. If the card is currently in use, this option will not be available as shown below.

After clicking on the trash can icon, a pop-up confirmation will appear. Select Remove Card.

Important: This action is permanent and can’t be undone. Please make sure you are removing the desired card before proceeding. If the incorrect card is removed in error, it will need to be added as a new card by you or your customer.